OustCloud - Network Disruption Due to Upstream Issues and DDoS Activity – Incident details

All systems operational

Network Disruption Due to Upstream Issues and DDoS Activity

Resolved
Major outage
Started 4 months agoLasted about 1 hour

Affected

Core Services

Degraded performance from 2:00 PM to 2:55 PM

Billing

Degraded performance from 2:00 PM to 2:55 PM

Panel

Degraded performance from 2:00 PM to 2:55 PM

Game Nodes

Major outage from 2:00 PM to 2:55 PM

Premium Node

Major outage from 2:00 PM to 2:55 PM

Game Node - SG - Premium - 01

Major outage from 2:00 PM to 2:55 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. We temporarily changed our network configuration and removed the upstream provider for the time being.

  • Identified
    UTC
    Identified

    We have identified the issue as an upstream provider network issue. It is due the upstream provider being DDoS.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.